The concierge desk in the lobby of a hotel in Kyoto

Contact

The concierge desk in the lobby of a hotel in Kyoto. Photo: J o, CC BY-SA 4.0, via Wikimedia Commons.

We are happy to hear from readers. Use the form below for questions about our articles, corrections or ideas for future stories.

Please note: we are an independent publication. We cannot see or change loyalty accounts, so please do not send membership numbers, passwords or card details. For account questions, contact the programme through its official app or website.